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Telecenter

Sponsored by the Office of Admissions

KSU Admissions is a leader in the field of collegiate telecenter operations. Prospects and inquiries receive personal phone calls and/or email responses to queries for materials and specific questions. Applicants may expect a series of communications from a telecounselor designed to instruct the applicant through the admission process. These courtesy calls and emails revolve around counseling status reports which focus on deadlines, testing, decisions, orientation, registration and documents needed to complete the file.

In an age of ever expanding technology, KSU admissions proactively seeks to maintain a personal touch using a range of telecounseling outreach services.

As telecounselors, our duties consist of making calls to prospective students and even current students to inform them of admission requirements. This is to better serve the student, as well as be able to answer any basic questions regarding Kennesaw State University .

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Lisa (left) and Marsha (right) supervise the Evening Telecounselling Staff.

These Evening Telecounselors are responsible for contacting thousands of students as a courtesy, to help them with different questions regarding KSU. The Telecounselors help students at all levels. For example, they help prospective students to complete their applications; and the also help accepted students to learn what their next steps needs to be. Their work is invaluable and makes the admissions process for students much easier, which in turn makes their transition to KSU a pleasant experience.