Medical information is confidential and will not be released without the patient's expressed consent except as required by law.
Under HIPPA and FERPA regulations, health care providers cannot speak to parents, spouses, insurance agencies, or other parties without direct permission from patients over 18 years of age. Patients under 18 cannot be treated through KSU Health Services without Parental Permission..
Student Health Fees, $51 for Spring or Fall semesters and $26 per Summer semester, pays for clinic visits without a copay charge. Any fees incurred from tests, injections, or medication will be billed to the patient’s Owl Express account and must be paid through the Bursar's office within 30 days.
Beginning in the Fall 2013 Semester, we can file insurance claims or provide medical codes to insurance companies. We are continually adding new insurance contracts. Please bring your insurance card to each visit so that your particular insurance company information is entered and verified.
KSU Health Services appointments are in high demand. For this reason, the clinic has instituted a $25.00 no-show fee for students who fail to appear for their appointments. To cancel an appointment, please call 24 hours in advance so that we can reallocate that time to another student.
Medical Release Form:
If patients are transferring care from another provider or need records sent to KSU Health Services, they may be asked to fill out the Medical Release Form. Patients should have the name and contact information of their previous providers available.
Patients may request a copy of their records several ways:
For MEDICAL Records ONLY: Download and complete the Medical Release Form; make sure to SIGN the form (no electronic signatures will be accepted). Make a copy of a government-issued photo ID or current student ID card and fax it with the signed form to (770) 499-3655.
KSU Student Health Services will provide one copy of a student's entire file at no charge. Any additional requests are subject to a $20 search and retrieval fee and a $.85 per page copy charge.
By law (O.C.G.A. 50-18-70 through 50-18-72), KSU Student Health Services has three business days to respond to any records request. No records are released the same day.