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Workshops & Course Descriptions

Building Better Boards
This one-day workshop that will give you specific tools and techniques for helping your Board become more effective and perhaps even more enjoyable. It looks at ways to focus on "Big Picture" issues rather than minutia and offers specific tips for improving Board meetings. We can also delivered this information in conjunction with an interactive planning session that allows your Board to focus on issues of local significance.

Trainer: Wynn Montgomery
0.6 CEUs

Building Inter-Agency Teams
This one-day program can be presented as a workshop that will give you specific tools and techniques for helping your team become a cohesive unit that can generate ideas and make decisions. It can also be delivered as an actual team-building session that will get your local planning efforts off on the right foot.

Trainers: Wynn Montgomery; Darlene Martin
0.6 CEUs

Career Assessment: Facilitating the Process
Learn how to use assessments to facilitate the career decision-making process while gaining self-knowledge that is useful in effective communication with your customers and your peers. We will discuss several formal and informal assessments, and you will have the opportunity to take the Self-Directed-Search and the Myers-Briggs Type Indicator as an aid to understanding how personality affects career/life decisions. This two-day course is for anyone who has the responsibility of helping customers plan and follow through on career decisions.

Trainer: Darlene Martin
1.2 CEUs

Career Development Facilitator Series
This 120-hour curriculum has been endorsed by the National Association of Workforce Development Professionals, the National Career Development Association, and the National Employment Counseling Association. It is designed specifically to provide the knowledge and skills needed by anyone who must provide career assistance to customers of the workforce development system. Graduates are eligible for global CDF certification.

Lead Trainer: Darlene Martin
12.0 CEUs

Creating a Change-Resilient Organization
This highly interactive 2-day session is based on the belief that personal change must precede organizational change. It focuses first on individual staff members' ability to handle change effectively by helping them understand the six stages of the Change Cycle™. Participants will gain knowledge and specific skills that will enable them to become "Successful Changers" who deal effectively with personal and organizational change and who can help others do likewise. The session also asks participants to discuss how their organization can help them master each state of the Change Cycle™.

Trainer: Wynn Montgomery
1.2 CEUs

Creative Planning Solutions
This 2-day session is specifically designed for teams composed of representatives of the major partner agencies involved in designing local one-stop centers. Each session can accommodate four teams of seven to ten members each (a maximum enrollment of 40 people). The session begins with an analysis of each team member's preferred team role followed by an in-depth look at problem-solving constraints and tips for developing the creative mindset needed to recognize and avoid such constraints. The interactive format requires the team members to work together and thus fosters team-building. The session also introduces a variety of planning tools and techniques that will enhance local planning efforts and gives training participants an opportunity to apply these tools to their actual local situations. Day One ends with each local area identifying its most important one-stop challenge. Throughout the second day, each team analyzes this important challenge, using more planning tools that they can use back home, and initiates an action plan for addressing this challenge.

Session Leaders: Wynn Montgomery and Darlene Martin
1.2 CEUs

Creative Problem-Solving: "Thinking Outside the Box"
This highly interactive session gives you specific tips for developing the creative mindset that will make you a better problem solver. You will also learn to use six specific problem solving tools. This course is ideal for anyone who must analyze complex issues (Who doesn't?) -- especially those of you who must lead group problem-solving efforts.

Trainer: Wynn Montgomery
0.6 CEUs

Evolution of WorkForce Development
Familiarize yourself with the evolution of workforce development programs. Learn the similarities and differences between the myriad of programs whose missions are to improve the employment prospects of Americans. Gain knowledge that will enhance your coordination efforts and increase your pride in your profession. This course should be a part of the orientation process for every new staff member and volunteer.

Trainer: Wynn Montgomery
0.6 CEUs

Introduction to Quality: How to Apply the Baldrige Principles
This session introduces the seven quality principles that are the foundation for the Malcolm Baldrige National Quality Awards and workforce development's corresponding quality efforts (Simply Better!, Workforce Excellence Network, etc.). It explores each of these principles by looking at the underlying concepts and at examples of what excellent organizations do in each area. You will learn how you can apply these principles in your own organizations.

Trainer: Wynn Montgomery
0.6 CEUs

Personal Change Skills That Work: "Letting Go of Holding On"
Personal change must precede organizational change. All of us can handle change more positively when we understand and appreciate our reactions to new situations. This one-day session leads you through the six stages of the "Change Cycle ™". You will learn to assess where you are in this predictable cycle and will acquire important knowledge and practical skills for handling personal and organizational change.

Trainer: Wynn Montgomery
0.6 CEUs

Quality Listening
Using specific examples from day-to-day situations, this one-day course will help you ensure that what you think is heard is what people think they said. In this fast-paced, highly participative course, you will learn how to remain calm and listen when they're yelling at you and it's not your fault. This course is designed for all who have a desire to improve their ability to truly listen, hear, and understand other people.

Topics include:

  • effective listening principles
  • 5 methods for listening and responding
  • a specific model for listening
  • communication with different personality styles
  • scripts for clear communication with difficult people

Trainer: Darlene Martin
0.6 CEUs

Workforce Investment Act Briefings
This legislation is changing the face of workforce development programs throughout the nation. Staff and volunteer Board members must understand the law, the regulations, and the local planning requirements. Career Services / Project IDEAS has developed a basic overview presentation that we update as new information becomes available. We can customize this session for WIBs, for staff, and/or for other local "stakeholders." We can also combine/use this session as a lead-in to a strategic planning session.

Trainer: Wynn Montgomery
CEUs vary depending on length of session

Writing Effectively
Effective communication is essential to professional success. Learn to write more clearly, more concisely, and more persuasively. Learn specific techniques for writing documents that get the results you want. This one-day workshop is designed for anyone who wants to write more effectively. Class size is limited to 10 people so that you can receive individualized feedback on your writing.

Trainer: Wynn Montgomery
0.6 CEUs


A Look at Your Trainers:

Darlene Martin
Darlene Martin, Assistant Director for Career Services / Project IDEAS, is a National Certified Career Counselor who has spent more than 20 years training workforce development staff in the areas of career assessment, life planning, stress reduction, and counseling skills.

Wynn Montgomery
Wynn Montgomery, former Director of Project IDEAS, has over 25 years experience of in the workforce development community. He regularly provides training across the region on personal and organizational change, program management, strategic planning, grantsmanship, creative problem solving, and effective writing.



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