

| Mission |
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The mission of the Center for Conflict Management at Kennesaw
State University is to serve local, regional, national, and
international public, non-profit, and private institutions and
individuals as they strive to manage conflict. The Center will
provide leadership in the constructive management of conflict
through education, consultation, practice, training and research
in the use of collaborative processes.
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| Available
Services |
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The
Center for Conflict Management offers a variety of custom
designed services to meet the needs of its clients.
- Facilitation:
The Center for Conflict Management provides facilitation
services to help clients' private or public meetings
run productively, while teaching the skills necessary
to self-facilitate future meetings.
- Mediation:
The Center offers mediations of disputes in the areas
of the environment, employment, public policy, family/divorce,
education, business and labor management.
- Training:
The Center's two to three-day workshops give clients
the opportunity to build their conflict management,
facilitation and mediation skills. These workshops utilize
lecture and discussion of key theories and concepts
underlying collaborative processes, as well as role
playing exercises designed to build practical skills.
- Co-facilitation,
Co-mediation, and Coaching for New Facilitators:
In order to enhance the skills of newly trained mediators
and facilitators, as well as experienced neutrals, the
Center provides coaching, co-mediation and co-facilitation
as a follow up to training.
- Dispute
Systems Design: Consulting services are also offered
for long-range and short-term planning. These services
help promote the clients' organizational mission by
developing, implementing and evaluating effective conflict
management systems.
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| Other
Resources |
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The
Center has the capacity to assemble a team of qualified
people to assist in facilitation, training and other services
required by the client. In addition, faculty-supervised
internships by students in the Master of Science in Conflict
Management program and the ADR Certificate Program offer
exciting possibilities for collaboration between the Center
for Conflict Management and its clients.
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Center
for Conflict Management
Kennesaw State University
Building 22, Room 5030
1000 Chastain Road
MB #2205
Kennesaw, GA 30144-5591
Phone: 770-423-6299 Fax: 770-423-6880
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