Training

Find out what conflict management is all about! Learn new skills, build your resume, and earn CEUs while exploring topics such as "Integrating Conflict Management into Your Workplace," "Teaching Tolerance in a Global World," and "Responsibility and Citizenship in the Global Economy."

Basic Modules
• Communication Skills
• Dealing with Difficult People & Situations
• Culture & Conflict
• Managing Customer Service Conflicts
• Managing Healthcare Conflicts
• Managing Education Conflicts
• Managing Human Resources Conflicts
• Mediation Skills
• Negotiation

Advanced Modules
• Advanced Mediation Skills & Practicums
• Coaching for Conflict Management
• Designing Conflict Management Systems
• Diversity Issues & EEOC Conflicts
• Managing Public Disputes and Community Conflict
• Multi-party Facilitation Skills
• Planning Public Meetings
• Workplace Mediation

We specialize in trainings for: