Center for Conflict Management


General/Civil Mediation Certification Training

Kennesaw State University- Continuing Education Center
3333 Busbee Drive, Kennesaw , GA 30144


June 2-5, 2014

from 8:30 AM to 5:00 PM


Registration fee: $750

KSU/SPSU employees: $500




NARRATIVE: This basic 28-hour mediation certification training focuses on an understanding of the mediation process, communication skills, problem-solving skills, agreement writing, and mediation ethics. Mediation skills are taught in a highly interactive format through short lecture, group discussion, focused exercises, and coached role-play. The workshop is designed to prepare the participant for mediation in civil cases. In addition, this intense four-day experience is designed to hone life skills that can enhance the participant’s ability to interact effectively with others. The workshop meets general mediation training requirements for registration with the Georgia Office of Dispute Resolution (GODR). In addition, the workshop is approved for Continuing Legal Education (CLE) hours (28 regular, 3 ethics, 1 professionalism).

OBJECTIVES:  Participants will develop a fundamental understanding of the core requirements necessary in conducting civil mediation: concepts introduced are:  core resolution concepts; mediation process and techniques; communication, diversity issues, negotiation dynamics; mediators code of ethics; and the attorney/mediator/client role in mediation.


  • Individuals interested in working on court cases
  • Individuals interested in being registered neutrals with the Georgia Office of Dispute Resolution.  
  • Individuals desiring a clear and concise understanding of communication, and resolving conflicts.



Tim Hedeen

Dr. Tim Hedeen, Ph.D.

Professor of Conflict Management
Nationally and internationally recognized trainer, mediator, professor, and facilitator, Dr. Hedeen is Professor of Conflict Management at Kennesaw State University. He serves on the editorial boards of Conflict Resolution Quarterly and Family Court Review, and as associate’s liaison to the Section Council of the ABA Section of Dispute Resolution. He is an appointed member of the Georgia Supreme Court's Commission on Dispute Resolution, a senior consultant to the Consortium for Appropriate Dispute Resolution in Special Education, and past chair of the Board of Directors of the National Association for Community Mediation.




To register, click here

For information or questions, contact Ms. Rosezetta Bobo at, or 770-423-6069.

GODR Required for all trainings: The fact that a training program has been approved by the Georgia Office of Dispute Resolution does not imply that any particular court-annexed or court referred program must or will accept as neutrals those who have completed that program. Trainees have 18 months from the last date of training to apply for registration with the Georgia Office of Dispute Resolution or the training expires.Please visit to read these rules thoroughly. The workshop is approved for CLE hours (28 general, 3 ethics, 1 professionalism).


For additional training needs, please visit our website.