Center for Conflict Management


General Mediation Certification

Kennesaw State University- Continuing Education Center
3333 Busbee Drive, Kennesaw , GA 30144


Friday & Saturday, February 28th & March 1st, 2014

Friday & Saturday, March 7th & 8th, 2014

from 8:30 AM to 5:00 PM


Registration fee: $750

KSU/SPSU employees: $500




NARRATIVE: This basic 28-hour mediation certification training focuses on an understanding of the mediation process, communication skills, problem-solving skills, agreement writing, and mediation ethics. Mediation skills are taught in a highly interactive format through short lecture, group discussion, focused exercises, and coached role-play. The workshop is designed to prepare the participant for mediation in civil cases. In addition, this intense four-day experience is designed to hone life skills that can enhance the participant’s ability to interact effectively with others. The workshop meets general mediation training requirements for registration with the Georgia Office of Dispute Resolution (GODR). In addition, the workshop is approved for Continuing Legal Education (CLE) hours (28 regular, 3 ethics, 1 professionalism).

OBJECTIVES:  Participants will develop a fundamental understanding of the core requirements necessary in conducting civil mediation: concepts introduced are:  core resolution concepts; mediation process and techniques; communication, diversity issues, negotiation dynamics; mediators code of ethics; and the attorney/mediator/client role in mediation.


  • Individuals interested in working on court cases
  • Individuals interested in being registered neutrals with the Georgia Office of Dispute Resolution.  
  • Individuals desiring a clear and concise understanding of communication, and resolving conflicts.



Ms. Ansley Barton, J.D., Mediator, Consultant, Trainer

Ansley Barton is a veteran mediator and mediation trainer.  She is the former Director of the Georgia Office of Dispute Resolution and the former Director of the Master of Science in Conflict Management at Kennesaw State University.  Find out more about Ansley and her training at


How do you view conflict?  Many people view conflict as a threat. Asked for words and concepts that they associate with the term “conflict,” few people offer positive terms. However, within most conflicts there is the potential for a satisfying solution.  If managed appropriately, conflict can be a powerful source of energy and creativity.


Ansley Barton, LLC, offers a full range of conflict management services, helping individuals, businesses, educational institutions, and government entities to handle conflict constructively and with confidence. 

  • As mediators we work with individuals to solve problems that bring people in conflict to the table.  In addition, we work to address not only the immediate problem but the deeper issues that may cause continuing conflict and damage relationships.

  • As trainers we offer a wide variety of workshops that help people in education, business, and government develop conflict management skills.  We strongly believe that these skills are life skills that can help individuals in the workplace, at home, and in other relationship.  Through mediation training approved by the Georgia Supreme Court’s Commission on Dispute Resolution, we prepare mediators for work with the Georgia courts and elsewhere.

  • As consultants, we provide a wide array of services to schools, businesses, and government.  Consulting services include facilitation, system design, evaluation, and coaching.



To register, click here

For infortion or questions, contact Ms. Rosezetta Bobo at, or 770-423-6069.

GODR Required for all trainings: The fact that a training program has been approved by the Georgia Office of Dispute Resolution does not imply that any particular court-annexed or court referred program must or will accept as neutrals those who have completed that program. Trainees have 18 months from the last date of training to apply for registration with the Georgia Office of Dispute Resolution or the training expires.Please visit to read these rules thoroughly. The workshop is approved for CLE hours (28 general, 3 ethics, 1 professionalism).


For additional training needs, please visit our website.