If you experience an error:

• at the K-Cash Terminal with loss of money
• making unusable copies or prints
• loss of money at a coin copier
• or any other event that results in unusable pages or loss of funds

Contact the Copy/Print Help Desk at x2200.

All transactions are tracked by card number and name as well as the currency input to the devices so we can determine the status of your account. Refund requests can be processed at the Burruss 4th floor ITS Lab help desk and the Library 1st floor Circulation Desk.

Call x2200 for refunds or help with copier/printer malfunctions.