The Shining STAR award is awarded monthly to KSU staff and faculty who
was have gone "above and beyond" in their delivery of customer service to
KSU constituents. This customer service delivery is evaluated using five
customer service commitments: Courteous, Responsive, Knowledgeable,
Accessible and Helpful. Nominations are solicited each month for individuals
who have provided exceptional service in meeting these commitments and one
nominee is selected to receive the award. The award presentation is made during a
staff meeting and the winner is subsequently pictured below. Monthly Shining Star winners are invited to the annual
Customer Service luncheon in October and have an opportunity to be
recognized by the Customer Service Council as Shining STAR of the Year.
Previous Shining Star of the Year winners include:
Kathy Rodgers, WellStar School of Nursing (2012)
Amos Williams, Information Technology Services (2011)
Elizabeth Starnes, Enterprise Systems & Services (2010)
Brent Obleton, Student Development (2009)
Percy Ivey, Bookstore (2008)
If you have experienced “Shining Star” customer service, please fill out the nomination information.
FY 2012-2013 Shining Star Recipients
click here for more shining star pictures | 2011-2012 | 2010-2011
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July 2012 |
August 2012 |
September 2012 |
Stephen Evans |
Helen Bisesi |
Glenn Redd |
Card Services Center |
First Year Programs |
Information Technology Services |
Click here for Shining Star Past Participants
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