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QUALITY MATTERS

QUALITY MATTERS

Kennesaw State University relies on an internal faculty peer-review process to implement Quality Matters (QM) standards in online courses. The KSU/QM review process and QM rubric are built around 4 central themes:

1. Continuous Improvement -- all courses will eventually meet standards
2. Centered -- on research, student learning and quality
3. Collegial -- faculty driven and diagnostic
4. Collaborative -- flexible and not prescriptive
The Distance Learning Center will guide you through this process of online teaching certification, course design to meet national QM standards, and submitting a course for peer-review.



Course submission Deadlines

Online course submissions are accepted on a rolling basis. Upon receipt of the completed Faculty Developer Worksheet reviewers will be assigned to the course. Upon the successful completion of the review process, a course can be opened for registration. The deadlines below are for faculty developers that partner with instructional designers and submit their courses for informal pre-review and feedback prior to formal submission. The deadlines provided do not allow adequate time for a course that is not fully developed. Courses planned for future semesters that do not need to meet the early registration deadline can be submitted at any time for any upcoming semester. If a course does not successfully complete the review process prior to the start of registration, the course will be placed on a registration hold pending updates, re-submission and certification.

FALL 2014- courses should be submitted by February 23, 2014 to guarantee an initial review prior to opening of registration on March 23, 2014.
SPRING 2015- courses should be submitted by October 3, 2014 to guarantee an initial review prior to opening of registration on November 3, 2014.
SUMMER 2015- courses should be submitted by February 23, 2015 to guarantee an initial review prior to opening of registration on March 23, 2015.

Distance Learning course and review request

Developing an online course

Online Course Quality and Certification

All online classes must successfully complete the internal peer review process as a part of the KSU Online Course Quality Initiative.

  1. The internal peer review process focuses on course structure and organizational quality. The faculty developer is always regarded as the subject matter expert. (Departments will remain responsible for insuring course content quality and assessing instructional effectiveness.)
  2. Prior to teaching an online course, faculty will complete a KSU recognized training class that focuses on the design and pedagogy of online teaching. This results in Online Teaching Certification.
  3. Faculty must obtain departmental approval before developing online courses.

In support of the KSU Online Course Quality Initiative, KSU has partnered with Quality Matters for faculty/peer reviewer training materials and certification courses. Additional training opportunities are available through specific college programs.

Please visit Faculty Development and Training to learn more about online teaching certification. The Quality Matters website will provide information on the course quality initiative and rubric development process.

To Get Started developing an online course, follow steps 1-4.

Complete the Distance Learning Course and Review Request Form found at the following link: https://web.kennesaw.edu/dlc7/

The Distance Learning Center will enter your course into the QM Course Review Management System (CRMS). Once entered, the Faculty Developer Worksheet will be sent via email from “technology”

Build your Course in Desire2Learn or an Alternate Course Management System.

Use the QM Rubric Workbook (available via QM CRMS) and the Faculty Developer Worksheet as a guide while building the course. A copy of the QM Rubric Standards is available at http://www.qmprogram.org/rubric

Contact the Distance Learning Center if you would like to work with an Instructional Designer during the course building phase. A description of services can be found at: http://www.kennesaw.edu/dlc/services/services_id.php .

You may also call (770) 794-7550 or email distancelearning@kennesaw.edu

Complete a self-assessment of your course using the QM Rubric or contact the Distance Learning Center for an instructional design review of your course prior to submission.

Note: To successfully complete the review process, a course must meet all 21 Essential Standards and earn at least 81/95 points on the QM Rubric.

Visit the QM web site to complete the Faculty Developer Worksheet: The worksheet will be made available to you via email from QM shortly after completing the course request form.

  1. Enter the Quality Matters web site: http://www.qmprogram.org/myqm/
  2. Log in with your KSU email address and QM password ("Look up My Account Details" or "Forgot password" options are available)
  3. Select "Course Review Management System" in the blue navigation menu.
  4. With the "All Programs" tab highlighted select "Complete a Faculty Developer Worksheet"
  5. Your course will be under "Courses I've Submitted for Review"
  6. Click on "View" next to the course name. Click "Edit" under "Review Actions" to begin the worksheet.
    ** Please note that almost every blank in the form requires some kind of input, even if it's just "N/A". The form will not let you submit with open fields.**
    ** Make sure to save regularly. There is a 2-hour time out that can cause you to lose work if you don't save in that time period. Typing and viewing the page do not reset the timer. The "Save Worksheet" button is located at the bottom of the page.**
  7. When the worksheet is complete click the "Save & Submit Worksheet" button at the bottom of the page, which officially places the course in the queue to be reviewed.

You may track the status of your review through the Quality Matters Course Review Management System (CRMS)

Online course review process

Quality Matters at KSU

The online course review process at Kennesaw State University is an internal institutional review conducted by a team of certified faculty peer reviewers utilizing the Quality Matters Course Review Management System. Reviewers are faculty members with experience designing and delivering distance education courses.

A review team consists of a review chair and two additional peer reviewers. It is the goal of the Distance Learning Center to make the review process a positive one, while maintaining the high quality of online course design and delivery at KSU. The underlying principles of QM are centered on 4 central themes:


    1. Continuous Improvement -- all courses will eventually meet standards

    2. Centered -- on research, student learning and quality

    3. Collegial -- faculty driven and diagnostic

    4. Collaborative -- flexible and not prescriptive

For more information about the peer review process, or to learn how to become a peer reviewer, please contact the DLC at (770) 794-7550 or distancelearning@kennesaw.edu

Once the Faculty Developer Worksheet has been completed and the course has been submitted for review:

  • The institutional representative will review the worksheet and approve it if complete.The Faculty Developer Worksheet provides a place for the faculty developer to communicate with the review team to inform their review. If information is missing, the worksheet will be returned for modification.
  • A team of 3 KSU peer reviewers will be assigned to the course.
  • The DLC will provide the faculty peer reviewers' access to the course in D2L.
  • Course Reviews generally take 2-3 weeks to complete.
  • You will receive an email from the Review Chair via the QM Course Review Management System when your internal course review has been completed.
Closing the Review
  • Courses that successfully complete the review process by meeting all 21 Essential Standards and earn at least 81/95 points on the QM Rubric are unconditionally approved.
  • An email will be sent asking you to visit the Quality Matters CRMS - http://www.qmprogram.org/review to access the review report.
  • Please complete the Review Outcome Response Form indicating your acceptance of the review results. The review will not be completed and closed until this form is submitted.
  • Once complete, the Distance Learning Center will provide you with a letter certifying the course and a certificate of completion.
  • If a course does not meet all 21 Essential Standards and earn at least 81/95 points, the faculty member can work with the review team to make necessary revisions before the final review is submitted. If the faculty developer needs more time to make revisions, the review will be closed and revisions may be submitted at a later date (See Step 3).
  • You will receive an email from the Review Chair via the QM Course Review Management System when your internal course review has been completed. To close the review in the QM system please complete the Review Outcome Response Form.
Course Revisions and Resubmission
  • Courses that do not meet all 21 Essential Standards and earn at least 81/95 points on the QM Rubric may be revised and resubmitted within the same review cycle.
  • The Course Review Report will provide specific information on the revisions requested. You may also contact the Distance Learning Center and Review Chair for additional consult.
  • Once revisions are made, please submit the Faculty Amendment Form to describe and delineate revisions to the review chair.
  • Using the completed Faculty Amendment Form as a guide, the review chair will determine if the course meets standards and will adjust the QM scored as appropriate.
  • Please note, online courses may not be opened for registration without successfully completing the QM internal faculty peer review process.
Training Materials and videos
How to Find the Faculty Developer Worksheet (PDF)

Becoming a KSU Online Course Peer reviewer

KSU Peer Reviewer certification is available for faculty members who would like to participate in the KSU/QM Peer Review Process for online courses. Certification courses based on Quality Matters principles are now available on campus.

Pre-Requisite - KSU recognized online teaching certification; Online teaching experience

This certification is delivered as a three-week hybrid course and includes a review of the QM program and its guiding principles. In the workshop, participants will examine the KSU review process, delve deeper into the general standards, practice writing feedback and review a sample course. Individuals who complete this workshop will be eligible to serve as peer reviewers on KSU online course reviews.

CETL offers KSU/QM Peer Reviewer workshops on a regular basis. To explore the schedule for future workshops, CLICK HERE.

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