What Is An Ombuds?

An Ombuds provides confidential and informal assistance in the resolution of university-related concerns, especially those not being addressed adequately through normal procedures. He or she is an independent person who attempts to consider all sides of an issue in an impartial and objective manner. An Ombuds cannot impose solutions but can help identify options and strategies for resolution.

The KSU Ombuds serve all members of the campus community. Dr. Timothy Hedeen is based on the Kennesaw campus, and Dr. Joel Fowler is on the Marietta campus. Either Ombuds is available to assist any member of the campus community.

Please contact the KSU Ombuds office at 470-578-7773 (located on Kennesaw campus) or 678-915-7414 (located on Marietta campus) if we might be of assistance. In case you reach voicemail, please let us know when we might reach you; we seek to return calls within a day.

Visitors may also contact the Ombuds office by email at ombuds@kennesaw.edu. Please be mindful that email should not be considered confidential. Please include only your contact information and availability to speak; do not include sensitive or confidential information.