When should you contact the Ombuds?

The services of the ombuds are available to all members of the KSU community: students, faculty, and staff. Whether it is your first step or your last resort, you should contact the ombuds when regular channels have failed to bring resolution to your problem or when you are not certain what step to take next.

The ombuds can help when you...

• need assistance in communicating or negotiating within the university community;
• feel a policy, procedure, or regulation has been applied unfairly or erroneously to you;
• have a complaint about an office or service at Kennesaw State University that you are unable to get resolved;
• want to discuss a sensitive issue in confidence;
• are unsure of where to go or what options are open to you.