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Department of Political Science and International Affairs
at KSU

 

 
 
 

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Read our Spring 2012 MSCM Newsletter here!

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Association for Conflict Resolution Annual Conference

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Welcome

The fields of Conflict Management and Conflict Resolution are full of possibilities. Our graduate students gain a deeper understanding of the root causes of conflict, the ways in which it escalates if poorly managed, and methods for successfully transforming conflict into a constructive rather than destructive force. As Mary Parker Follett wrote, “All polishing comes from friction”. While many people have negative views of conflict, when managed effectively, conflict can present a powerful force for change and growth.

Like me, you may find yourself drawn to the field of Conflict Management out of a desire for fulfilling work---work which makes a difference in your own life and the lives of others. Making a living is important, but it often leaves individuals feeling like something important is missing in their lives.

The MSCM program gives students an opportunity to investigate and explore possible career paths through hands-on skills clinics, an optional internship, and mentoring from experienced practitioners. Our graduates gain skills in mediation, negotiation, intercultural communication, alternative dispute resolution, coaching, facilitation, dispute systems design, program evaluation, and more. They apply these skills in a broad range of careers, from domestic applications in management positions, human resources, education, law enforcement, health care, etc. to international careers with organizations such as the Red Cross, Carter Center, the United Nations, and others.

As you learn more about graduate programs in Conflict Resolution and Conflict Management, I encourage you to read the stories shared by our alumni so you can better understand the breadth of ways in which this degree can be applied. Feel free to email or call me, Benjamin Smallwood (our Administrative Director and a graduate of our program), as well as the other MSCM faculty and ask us anything. We are here to help as you make decisions about the next step in your graduate education.

Who Are Our Students

Our students come from every conceivable field: education, law enforcement, healthcare, business, non-profits, human resource management, government, social services, engineering, and more. Some of our students are already working in the conflict management arena as mediators, ombudsmen, attorneys, negotiators, etc.

What unites all of our students is a desire to see improved conflict management in their workplaces, communities, and societies. Most of our students want to use their MSCM degree and skills to move up in their current line of work, while others want to move into new work areas.

Our alumni are currently making a difference in organizations such as The Carter Center, The Centers for Disease Control, DeKalb County Multi-Door Courthouse, The Peace Corps, the Cherokee County Sheriff’s Office,The Georgia Department of Human Services, the United Nations, the Israeli Consulate in Atlanta, the Red Cross, Georgia Environmental Protection Division, Georgia State University Ombuds Office, various branches of the U.S. military, the Maryland Conflict Resolution Office, as well as numerous schools, hospitals, and court systems.

My Role In The MSCM Program

It is my great pleasure to assist students as they strive to accomplish their professional and personal goals. I endeavor to get to know each student deeply so that I can better support students as they work toward their MSCM degree and then seek post-graduation opportunities. After graduation, I keep in contact with our graduates and help with job placement, networking, and continuing professional education.

I have enjoyed working as a practitioner in a wide variety of application areas. I have mediated more than 10,000 civil and domestic relations cases inside and outside of Georgia; trained hundreds of mediators; designed and evaluated conflict management programs in workplaces, court systems, and civic groups; and facilitated public dispute resolution processes for all levels of government. I have provided conflict management services or trainings for the United Nations, The Supreme Court of Florida, the United States Postal Service, nearly all the county courts of metropolitan Georgia, the Indiana Department of Environmental Resources, the US Environmental Protection Agency, the Georgia Department of Education, and many others. I am excited to be working on two books currently. The first deals with “Conflict Management for Managers,” while the second examines the “Best Practice Advice from Experienced Mediators Worldwide” (with Jean Poitras and Sunhil Pokrel). I am also honored to be the Editor-in-Chief of Conflict Resolution Quarterly, the most widely distributed journal in the field of Conflict Resolution and Alternative Dispute Resolution.

Whenever possible, I include students or alumni in these practice opportunities so that they can practice the skills they are mastering in class and gain the experience and contacts necessary to succeed in their post-graduation career goals. Do not hesitate to contact me to tell me how I can help as you decide whether the MSCM program is the right fit for you.
 

Cheers,
Susan S. Raines, Ph.D.

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