Course of Study

Semester 1

MSCM 7210-Conflict Theory (3 credits)
Designed to introduce students to the foundation and theories of conflict management, this course includes an interdisciplinary introduction to conflict, its sources and major theories.

MSCM 7220- Negotiation Theory (3 credits)
This course provides students an understanding of the fundamentals of negotiation theory through a format that includes lecture, role-play, focused exercises and case study. Covered concepts include game theory, distributive and integrative bargaining, principled negotiation, pychological barriers to settlement, and negotiation ethics.

MSCM 7230- Alternative Dispute Resolution (ADR) Continuum (1 credit)
Designed to provide students an understanding of the American Legal System and innovations in ADR, this course familiarizes students with dispute resolution processes such as negotiation, mediation, arbitration, early neutral evaluation and ombudspersons. Students learn the costs associated with and benefits of each process in the continuum.

MSCM 7205- Basic Mediation Training Clinic (2 credits)
This skills clinic provides students the basic Civil Mediation Training approved by the Georgia Office of Dispute Resolution for mediators handling court-related or court-ordered cases.

Semester 2

MSCM 7400- Conflict Management Research Methods (3 credits)
This course introduces students to quantitative and qualitative research methods used in the study of conflict. Particular emphasis is placed on methods to assess conflict and evaluate interventions for specific environments.

MSCM 7310- Critical Knowledge and Skills of Conflict Management: Interpersonal, Intergroup, and Community Conflict, Workplace/Organizational Conflict (3 credits)
Students examine the dynamics of interpersonal and intergroup conflict with emphasis on the role of identity in conflict. Students will further examine the role of community dispute resolution in ADR and will apply mediation skills to problems of intervention in workplace/organizational conflicts.

MSCM 7315- Organization and Workplace Conflict (2 credits)
Examines the dynamics of organizational conflict with a special focus on the workplace context. Students will sharpen the skills and tools they learned and apply them to problems of intervention in organizational disputes.

MSCM 7325- Advanced Civil Mediation Clinic
MSCM 7355- Advanced International Mediation Clinic

MSCM 7335- Organizational Leadership
MSCM 7365- Humanitarian Crisis Intervention

Semester 3

MSCM 7320- Critical Knowledge and Skills of Conflict Management: Public Policy Disputes Cross-Cultural and International Conflict Resolution (3 credits)
Students learn to manage public disputes that occur under the glare of public scrutiny, which require greater flexibility to facilitate large-group processes and deal with media outlets. Students also acquire substantive knowledge of and develop practical skills central to the resolution of intercultural and international conflict. Students examine the process of international conflict resolution through diplomatic negotiation and mediation.

MSCM 7500- Dispute Systems Design (3 credits)
This course prepares students to design, evaluate, and constantly improve conflict management systems. Knowledge of research methods, data collection and analysis processes, and organizational behavior are crucial to these efforts. Students practice critical thinking and analytical writing skills through program design.

MSCM 7600- Study of Specified Conflict Management Environment (3 credits)
Students select a specific environment for application of the knowledge and skills acquired through the academic and clinical components of the program. Study and literature review of this specified environment provide the context for the student's fieldwork project in the final semester of the program.

Semester 4

MSCM 7705- Advanced Applied Skills Training (2 credits)
This 42-hour advanced skills training course is designed to enhance students' theoretical, research, and practice skills. Students may select from various subjects. Selections change each year. Past topics have included:

  • Grant Writing and Program Evaluation
  • Facilitation
  • Domestic Relations Mediation Training
  • International Peacebuilding

MSCM 7710 or MSCM 7715- Field Experience (2 credits)
(Domestic or International Study Abroad) Students may select a domestic or international experience for this course.

MSCM 7720- Field Study and Field Work Reports (5 credits)
Includes a field study in a specific conflict environment chosen by the student with the guidance of MSCM faculty. Students analyze conflict in the chosen environment, and, where appropriate, make policy recommendations or design and plan implementation of the intervention processes to address the conflict. Students prepare an extensive written report of this analysis, accompanied by an annotated bibliography. Students planning to pursue further graduate studies at the Ph.D. level are encouraged to perform an in-depth research project as opposed to an internship.