The Shining STAR Award is given to those employees who give "that little bit extra" in their work performance. These behaviors include customer service, communication, building relationships and/or other above and beyond star performances related to the departments services and vision. Selected outstanding entries will acknowledge and presented with their award at their unit's staff meeting, posted on this webpage as well as listed in the Center for University Learning's newsletter.

Click here to view the Shining Star awardees.

If you have experienced “Shining Star” customer service, please fill out the following nomination information:

     
Individual's Name:  
Individual's Department:  
     
Nomination Criteria: All Shining Star candidates must demonstrate consistent performance of "above and beyond" service to both internal and external customers at Kennesaw State University. As part of the nomination process, the candidate’s nomination must demonstrate the following areas; Courteous, Helpful, Accessible, and Knowledgeable (Please give specific examples and outcomes from the service rendered):
Courteous: How has this candidate(s) consistently demonstrated greeting their customers promptly and courteously:  
Helpful: Share an example of the nominee(s) honoring their commitments to the customer in a timely manner:  
Accessible: Indicate how the nominee(s) is available to listen to their customers with respect and how they meet their specific needs:  
Knowledgeable: Illustrate how the nominee(s) provides accurate and up-to-date information:  
Additional Comments: Please list additional comments relevant to “above and beyond” activities demonstrated by the nominee(s):  
Your name (Optional):  


The Shining Star program is an initiative of the Center for University Learning.