Service Dog Policy and Forms (pdf)
The Americans with Disabilities Act defines a service animal as "any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. Other species of animals, whether wild or domestic, trained or untrained, are not service animals for the purposes of this definition. The work or tasks performed by a service animal must be directly related to the handler's disability. Examples of work or tasks include, but are not limited to, assisting individuals who are blind or have low vision with navigation and other tasks, alerting individuals who are deaf or hard of hearing to the presence of people or sounds, providing non-violent protection or rescue work, pulling a wheelchair, assisting an individual during a seizure, alerting individuals to the presence of allergens, retrieving items such as medicine or the telephone, providing physical support and assistance with balance and stability to individuals with mobility disabilities, and helping persons with psychiatric and neurological disabilities by preventing or interrupting impulsive or destructive behaviors. The crime deterrent effects of an animal's presence and the provision of emotional support, well-being, comfort, or companionship do not constitute work or tasks for the purposes of this definition." (http://www.ada.gov/regs2010/titleII_2010/titleII_2010_fr.pdf)
The disabling condition must be severe enough to substantially limit one or more major life activities, such as the ability to see or hear, speak, breathe, learn, work, think or take care of oneself. An animal that meets this definition is considered a service animal and is allowed to accompany the person with a disability to class meetings, services, activities, programs, field trips, or residences and to be allowed anywhere on campus unless specifically prohibited by this policy or federal/state law.
In addition, Georgia law (OCGA 30.4.2) provides that any Partner who is accompanied by a dog in training to be a service dog or a dog being raised to be trained as a service dog is required to be given the same degree of access to which a disabled Handler assisted by a service dog is entitled under applicable federal law.
Federal and state law specifically excludes animals whose primary purpose is emotional support, therapy, or comfort from the definition of service animal.
Types of Service Dogs
1. Requirements for Service Dogs and Their Partners/Handlers
1.1 Registration: Contact Disabled Student Support Services and complete the "KSU Service Dog Registration" process.
1.2 Owner ID: The dog must wear a KSU identification tag and an owner identification tag (owner name and contact information) any time the dog is on campus.
1.3 Responsibility: The care and supervision of the dog is solely the responsibility of its partner/handler. The Handler/partner is responsible for the service dog at all times including times when the dog is being managed by an alternate handler/partner. Handlers/partners of a service dog shall be liable for any and all costs resulting when a service dog causes damage to any KSU facility or injury to any person. In the case of any incident involving injury to a person by a service dog, the handler or Partner shall make an immediate report to the KSU Police Department so that the incident can be properly invested and documented.
1.4 Leash: The dog must be leashed and under close and direct physical control of the partner/handler at all times the dog is on campus facilities. Handlers and Partners are also prohibited from transferring such control to another person (except a designated alternate) even momentarily, requesting the assistance of other persons in supervising or controlling their service dog or otherwise leaving the presence of their service dog for any period of time while on KSU facilities. Any Handler or Partner seeking an exception from the requirements must request an appropriate exception as provided in this policy.
1.5 Behavior: Handlers/partners are required to immediately remove a service dog that is unruly or disruptive (biting or attempting to bite, barking, running around, jumping at or on people or other excessive physical activity) or may be directed to do so by a faculty or staff member of by any member of the KSU Police Department. Any service dog may be removed from campus temporarily or excluded from campus permanently if the dog is unruly and disruptive, in ill health, or habitually unclean. The decision to exclude a service dog from campus will be made by University Public Safety officers if the dog is deemed an immediate threat to the health and safety of others, or by the Disabled Student Services Advisory Committee after hearing information from all parties involved if the situation is not an emergency.
1.6 Housebroken: Handlers/partners must ensure that their service dog is housebroken. Any service dog that is not will be excluded from KSU facilities. In the event of an isolated incident, the handler/partner is responsible for immediately cleaning up and disposing of bodily fluids or solid wastes whether indoors or outdoors.
1.7 Cleanup: The partner/handler is responsible for cleaning up all liquid and solid dog waste unless the partner/handler is physically unable to perform the cleanup. The Handler/Partner should have appropriate cleanup materials and disposal bags available at all times. Used cleanup materials should be disposed of by tying securely in a plastic bag and depositing in an outdoor waste container. When necessary, the handler/partner must immediately contact Building Services so that further cleanup, disinfecting and deodorizing can be performed. Regarding any handler/partner who is physically unable to perform the necessary cleanup, it is the responsibility of such handler/partner to have previously made satisfactory arrangements for a third party to perform all actions required by this paragraph. All costs for additional cleanup or repairs will be the responsibility of the handler/partner.
1.8 Health: A handler/partner shall not bring a service dog that is ill to any KSU facilities and must remove the service dog immediately if it becomes ill. A handler/partner with a service dog that appears to be ill may be asked to remove the service dog from the facilities by faculty or staff or KSU police. Service dogs must be clean and well groomed. Any handler/partner with a service dog that is not clean (flea-infested, foul smelling, or inadequately groomed) may be asked to leave any KSU facility until such condition is corrected.
1.9 Reporting of incidents: In the event of any incident involving property damage or bodily injury by the service dog, the handler/partner is required to submit a written report to Disabled Student Support Services with 24 hours detailing the events of the incident and identifying any other persons involved in the incident or witnessing the incident.
1.10 Documentation: The owner/handler must provide the documentation of the following:
1.10.1 Vaccination: The dog must have current immunization against diseases, including rabies, distemper and parvovirus. Dogs must wear a rabies vaccination tag.
1.10.2 Health: The dog must be in good health. Dogs to reside in University housing must provide an annual clean bill of health from a licensed veterinarian.
1.10.3 Training: Service dogs must be properly trained. An owner of a service dog on campus must provide verification that the dog has been individually trained as a service dog to provide the service needed.
2. Areas Off Limits to Service Dogs
Kennesaw State University may prohibit or restrict the access of service dogs in certain facilities due to health and/or safety restrictions or where their presence would compromise the integrity of certain research or otherwise fundamentally alter a program or activity. Such prohibition/restriction will be determined on an individual basis by the administrator responsible for the restricted area and will be communicated in writing to Disabled Student Support Services, the EEO office, and Human Resources. Such restrictions may include but are not limited to:
Disabled Student Support Services will coordinate with units that restrict access of service dogs to a specific facility to provide appropriate notice to all members of the community and the public at large that those facilities are service dog restricted areas.
3. Residents Requesting to Use, Raise, and/or Train Service Dogs in On-Campus Housing
Within the following sections of the agreement, it is understood that the term "resident" means both the resident who has requested permission to possess a service animal based upon his or her personal needs as supported by Disabled Student Support Services as well as the individuals who have made a commitment to raise and train a service animal.
3.1 Service dogs may not reside in campus housing without expressed approval of Kennesaw State University. Such requests will be processed, as follows:
3.1.1 For residents who require a service animal or who have committed to raise and train service animals, the resident may apply for an accommodation by submitting a Housing Accommodation Request to the office for disAbled Student Support Services along with appropriate documentation at least 30 days before making a reservation to live in on-campus housing.
3.1.2 The Disabled Student Support Services Advisory Committee will review the request and make a recommendation to the Department of Residence Life.
3.1.3 The Department of Residence Life will notify the individual that the request has been received. The request will be reviewed by the Director of Residence Life. No service animal may enter a housing facility until approval has been granted. Once a decision has been rendered, the Director of Residence Life will inform the requesting student and Disabled Student Support Services. The individual may then proceed with the process for reserving a space in housing.
3.1.4 In addition, the residents raising and training service animals must notify the Director of Residence Life (in writing) if the training program has been concluded and the approved service animal is no longer in residence. To raise and train a new service animal, the resident must file a new request and follow the same procedures as before.
3.1.5 The Residence Life Office will make a reasonable effort to notify tenants
in the residence building where the dog will be located of the existence of
a service dog in the building. Students with medical condition(s) that are affected
by dogs (respiratory diseases, asthma, severe allergies) should contact disAbled
Student Support Services if they have a health or safety related concern about
exposure to a service dog. The individual will be asked to provide medical documentation
that identifies the condition(s) and that will allow determination to be made
as to whether the condition is disabling and whether there is a need for an
3.2 Resident Responsibilities
3.2.1 All roommates, suitemates, or apartment mates of the resident must sign the agreement form allowing the service animal to reside with them. In the event that one or more roommates, suitemates, or apartment-mates do not approve, either the resident and service animal or the non-approving roommates, suitemates, or apartment-mates, as determined by the Director of Residence Life, may be reassigned to a more suitable location.
3.2.2 The resident is responsible for ensuring that the service animal does not interfere with the routine activities and daily operations of the residential facility or cause difficulties for residents or staff who reside and work there. Sensitivity to individuals with allergies and to those who fear animals is important to ensure the integrity of the academic and residential community.
3.2.3 The resident is financially and legally responsible for the actions of the service animal such as bodily injury or property damage including, but not limited to, any replacement of furniture, carpet, drapes, or wall coverings, etc. Residence Life or KSUF Housing Management LLC shall have the right to bill the resident's account for necessary repair and/or replacement costs.
3.2.4 The resident is responsible for any expenses that are required due to costs incurred for cleaning which is above and beyond a normal cleaning or for repairs to housing premises that are assessed after vacating the residence. Residence Life or KSUF Housing Management LLC shall have the right to bill the resident's account for all damages or deficiencies with the room condition. At a minimum, the resident will be charged a fee for carpet cleaning upon check-out.
3.2.5 The student's residence may be inspected for fleas, ticks, or other pests once per term or as needed. The Residence Life or KSUF Housing Management LLC staff will schedule the inspection. If fleas, ticks, or other pests are detected through inspection, the residence will be treated using approved fumigation methods by a KSUF Housing Management LLC approved pest control service. The resident will be billed for the expense of any pest treatment above and beyond normal required pest management.
3.2.6 Residents are responsible for properly containing and disposing of all animal fecal waste. Outdoor animal waste, such as dog feces, must be immediately retrieved by the resident, placed in a plastic bag and securely tied before being disposed of in outside trash dumpsters. For visually impaired residents, a designated area will be agreed upon in advance.
3.2.7 The Department of Residence Life or KSUF Housing Management LLC has the ability to relocate the resident and the service animal as necessary per current contractual agreements.
3.2.8 The resident agrees to continue to abide by all other residential policies.. An exception to a policy that otherwise would prohibit having an animal does not constitute an exception to any other policy.
3.2.9 Any violation to the above policies will be reviewed through the KSU conduct review process and the resident will be afforded all rights of due process and appeal as outlined in that process.
3.2.10 Should the service animal be removed from the premises for any reason, the resident is expected to fulfill his/her housing obligations for the remainder of the contract. .
3.2.11 The service animal must be on leash/harness and escorted by the resident at all times when entering public areas within the residential facilities and across campus. In addition, the service animal must wear identification tags with contact information.
3.2.12 The service animal must not be left within the resident's living space should the resident leave his/her campus residence.
3.2.13 Other responsibilities may be added to the resident's individual agreement as determined by the individual circumstances.
3.3 Resident Animal Health and Behavior
3.3.1 An exception to the university Pet Policy is granted for service animals provided that their behavior, noise, odor, and waste not exceed reasonable standards for a well-behaved animal and that these factors do not create unreasonable disruptions to the residential community.
3.3.2 All service animals must have all veterinarian recommended vaccinations to maintain the animal's health and prevent contagious diseases. Documentation of vaccinations is due prior to the beginning of the contract period. If the approval is obtained after the contract period has begun, documentation of vaccinations will be required prior to the service animal entering the residential facility after approval has been granted. The Department of University Housing reserves the right to request an updated verification at any time during the animal's residency.
3.3.3 If state or local licenses are required for the service animal, they must be obtained and kept current in compliance with the local jurisdiction (i.e., dog license) requirements. The Office of Disabled Student Support Services and Department of Residence Life reserves the right to request proof of licensing at any time during the animal's residency.
3.3.4 All service animals, if taken outside the private residential area, must wear identification tags with contact information and if applicable, vaccination information.
3.3.5 All service animals must be housed in acceptable conditions within the residential area (i.e. appropriately sized crate/carrier, ability to move freely through the residential area, etc.)
3.3.6 All service animals must be treated humanely. If mistreatment is reported,
the Area Coordinator will review the report with the resident. The University
conduct process may be initiated as a result of a report of mistreatment.
Any partner/handler dissatisfied with a decision concerning a service dog may appeal through the University's established grievance procedure.
Exceptions to any provision of this Policy, including restrictions placed by KSU units on access to specific areas, will normally be considered on a case-by-case basis upon written request to the Disabled Student Support Services office, submitted not less than five business days prior to the effective date of any such exception. The Disability Compliance Officer will consult with other appropriate members of the KSU community in an interactive process to determine whether or not the request will be granted or denied taking into account all of the relevant facts and circumstances and will so inform the requester in writing, including any specific additional conditions or restrictions in those cases where exceptions are granted.
Under certain exigent or other unusual circumstances, a responsible official of a KSU unit may allow a temporary exemption (for a duration and extent consistent with the nature of the exigency or other unusual circumstances) to any provision of this policy regarding restrictions placed by KSU units on access for service dogs to specific areas, but any such action must thereafter be reported in writing in a timely manner to Disabled Student Support Services explaining all the relevant circumstances.
6. Other Matters
The provisions of this Policy are minimal requirements that may be supplemented by more specific requirements and procedures developed and implemented by individual KSU units due to the particular circumstances involved. Upon approval by Legal Affairs, these shall also be enforceable under this Policy.
7.1 In the case of student Handlers or Partners, failure to comply with this Policy may constitute one or more violations of the KSU Code of Conduct. Incidents may be directed to the Department of Student Conduct and Academic Integrity for adjudication.
7.2 In the case of faculty/staff, incidents of failure to comply with this policy will be referred to Human Resources for further consideration.
Service Dog Policy and Forms in pdf format