When the information is organized according to chronology or a hierarchy, use numerals:Observation findings showed patients cried less after immunizations when the following steps were taken:
When the information is organized into non-hierarchical or chronological lists should use bullets:Statements obtained in patient interviews following the immunization protocol also indicate patient satisfaction:
Writers may also use lists within a paragraph. Within a sentence, the writer can use letters to separate items:Following the conclusion of this study, clinic staff have (a) changed the intake form so that patients’ names are more visible, (b) made it standard procedure to draw immunizations in a separate area after leading patients to the examining room, (c) added colorful reading material in each examining room, (d) joined Costco, and (e) bought candy in bulk.
Authors may also separate points with bullet lists:Following the conclusion of this study, clinic staff has
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