New for May: IT Service Desk and Walk-In Support Hours

KENNESAW, Ga. | May 1, 2025

As finals wrap up and KSU celebrates commencement, University Information Technology Services (UITS) remains ready to support you through the transition to the Summer semester.

Whether you need help with software, campus Wi-Fi, account access, or other technology needs, the KSU IT Service Desk is your go-to resource for quick, reliable assistance. For your convenience, our adjusted May hours are:

KSU IT Service Desk Hours

Commencement Week (May 5–11)

Monday: 7:30 a.m.–10 p.m.

Tuesday–Friday: 8 a.m.–5 p.m. 

Saturday–Sunday and holidays: closed 


Maymester (May 12–May 25)

Monday – Thursday: 7:30 a.m.–6 p.m.  

Friday: 7:30 a.m.–5 p.m.

Saturday–Sunday: Closed  

Transition to Summer Hours

Memorial Day (May 26): Closed

Tuesday, May 27: 8 a.m.–5 p.m.

Beginning Wednesday, May 28, we'll be switching to our Summer hours:  

Monday–Thursday: 7:30 a.m.–10 p.m.

Friday: 7:30 a.m.–5 p.m.  

Saturday: 8 a.m.–5 p.m.  

Sunday: 1–5 p.m.  

Holidays: closed 

Walk-In Support and Tech Check-Out Hours

Commencement Week (May 5–11)

Monday, May 5: 8 a.m.–9 p.m.

Tuesday, May 6–Friday, May 9: 8 a.m.–5 p.m.

Saturday–Sunday: closed

Maymester (May 12–25)

Monday–Friday: 8 a.m.–6 p.m.

Saturday–Sunday: closed

Transition to Normal Hours of Operation

Memorial Day (May 26): Closed

Tuesday, May 27: 8 a.m.–5 p.m.

Beginning Wednesday, May 28, Normal Hours of Operation resume:

Monday–Thursday: 8 a.m.–9 p.m.

Friday: 8 a.m.–5 p.m.

Saturday–Sunday and holidays: closed

Need help outside of these hours?
Visit the  IT Knowledge Base with how-to guides and support articles or submit a ticket.

We’re here to help—good luck with finals and enjoy the start of summer!

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