Certificate in Workplace Interpersonal Relationships – Undergraduate

Learn the peacebuilding skills needed to successfully navigate interpersonal relationships in constantly changing workplace environments. At Kennesaw State University, you can earn a Workplace Interpersonal Relationships Certificate (WIRC). Learn to be an effective leader and make these sought-after skills stand out on your resume.

eCertificate 2 KSU students talking

The five undergraduate courses (16-semester hours) will teach you the theories, concepts, and principles underlying conflict and its causes. You’ll also learn:

  • To understand the different perspectives of those in conflict.
  • To develop mutual understanding.
  • To produce positive change, particularly in challenging environments.

How To Earn Your Workplace Interpersonal Relationships Certificate

KSU Students

This Certificate is available to any KSU undergraduate student, regardless of major. Current KSU students can add the certificate in Owl Express using the “Declare or Change Major/Minor” link under the Student Records tab.  Interested students are encouraged to first talk with your academic advisor, as the required courses may be allowed as electives in some undergraduate programs. 

Non-KSU Students

List of Member Institutions
KSU faculty members have also helped six other Georgia colleges and universities add this Certificate. Prospective certificate students from a cooperative institution can participate in any member’s WIRC program without having to go through an additional undergraduate admissions process.

For all other non-KSU students who are interested in the Certificate, you will need to apply to KSU as an undergraduate student. On the application, select this certificate as the program of interest.

For more information, please use the email or phone number below.


KSU(name certificate) students in the classroom
  • Program Snapshot

    The certificate requires 16 semester hours (5 courses), and all coursework must be completed with a “c” or better. Course options include face-to-face, online and hybrid formats.

    Required Courses: (10 credit hours) 

    • SOCI 3370: Strategies for Conflict Transformation: Theories and Tools
    • SOCI 3374: Sociology of Work and Occupations and either
      • CMPD 4470: Alternative Dispute Resolution or
      • POLS 4470: Alternative Dispute Resolution

    Understanding Conflict Elective: (3 Credit Hours)

    • ANTH 3307: Cultural Anthropology
    • HIST 4251: U.S. Social and Cultural History
    • ORGC 3376: Interpersonal Communication
    • PERS 2700: Perspectives on the World of Work
    • PSYC 3355: Cross-Cultural Psychology
    • SOCI 3333: Technology and Society

    Conflict Management Strategy Elective: (3 Credit Hours)

    • IPE 4413: Interprofessional Care and Collaboration
    • LDRS 2200: Contemporary Leadership Issues
    • ORGC 3459: Communication and Conflict
    • SOCI 3304: Social Organization
    • SOCI 4444: Social Movements and Social Change

Total Number of Credit Hours: 16



Department of Sociology and Criminal Justice

Kennesaw State University
Department of Sociology and Criminal Justice
402 Bartow Ave MB#2204
Social Sciences Building (402), Rm 4057
Kennesaw, Georgia, 30144

Phone: 470-578-6739

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