Please note, it's important to follow all of the steps below to take and upload a photo for your Talon Card. Make sure you have set up Duo authentication before attempting to submit a photo. If you have questions, please email the Talon One Service Center at email@example.com.
Before you start the online photo submission process, compare your photo with the examples on this page. Does your photo look like one of the acceptable pictures? If not, retake it to avoid having to repeat the process later.
For the best user experience, please follow these instructions on your mobile device using the Transact eAccounts app to upload a new photo:
Dual Enrollment students should follow this same process. When you pick up your Talon Card, please indicate you are a Dual Enrolled student. Contact the Talon One Service Center at 470-578-8663 or email firstname.lastname@example.org if you have any questions.
Keep an eye on your KSU email for initial feedback from the Helper Bot. The Helper Bot will provide instant email feedback based on the built-in photo grading scale. If the photo scores too low, the email will provide directions on how to submit an updated photo.
Once the Talon One team reviews and approves the photo, you will receive an official final approval email. Please allow up to 2 to 3 business days for Talon One to review the photo.
If Attending Orientation: After your photo is submitted and officially approved, you will receive your Talon Card during your Orientation. The $14 first student ID fee is included in the cost of Orientation.
If Not Attending Orientation: After your photo is submitted and officially approved, visit the Talon One Service Center to receive your Talon Card. A $14 first student ID fee will be charged to your Owl Express after you receive your card.
All employees will take their photo and receive their Talon Card during their New Employee Orientation (NEO). If you are unable to attend NEO, you may go to any Talon One location at a later time to take your photo and receive your Talon Card.
What type of camera do I need to use for the photo?
Can I submit a new photo?
What if my photo is denied?
I am a dual enrollment student and already have a Talon Card. Do I need to get a new ID?