You have never experienced online learning like this before! These Digital Badge mobile-learning programs are designed using the best practices in gamification, micro-learning and on-the-job application. We know you're busy so these executive education programs are delivered directly to your laptop, tablet or smart phone. Just enough knowledge, just in time!
This mobile-learning program is your opportunity to master the account management principles made famous by the creators of the Clients for Life® client retention process. You will learn best practices for winning and retaining client loyalty in a low-bid world. The main topics include understanding and managing client expectations, building professional relationships and delivering technical expertise. The lead instructors are John Gamble and Steve Wurzbacher who are world-renowned experts in account management and client retention. Earn your digital badge in Account Management.download brochure