Marietta Campus Postal Services provides the University with convenient access to mailing services. We process and distribute interoffice mail as well as incoming and outgoing mail for the University. Campus Postal Services provides United States Postal Service express mail, priority mail, and tracking services and offers envelopes, boxes, and postage for sale.
The goal of Campus Postal Services is to provide recipients and senders of mail and packages with the best service possible.
The Marietta Campus Student Packages and Mail Center is located on the ground floor of the Joe Mack Wilson Student Center, inside the left side corner of University Stores. The postal window is open Monday through Friday from 10:00 AM to 4:00 PM.
Services Offered by Campus Postal Services
Services include, but are not limited to:
- First-Class Mail
- Priority Mail
- Express Mail
Drop-off point for:
- United States Postal Services
- FedEx (Prepaid Label Only)
- UPS (Prepaid Label Only)
Campus Postal Services does not offer UPS or FedEx services. If you have a prepaid UPS package, we have a daily pick-up from this carrier.
Regulations, Guidelines and Procedures
The correct address format for mail and common carriers is as follows:
Campus Mailbox Number
1100 South Marietta Parkway
Marietta, GA 30060
To find your Campus Mailbox Number, log in to the Housing Portal and select the "Personal Info" tab in the top gold menu bar.
Student mail addressed without a Campus Mailbox Number will not receive an email. Students will also not receive an email for items when addressed to a nickname, a parent or items shipped in care of a second party.
Collecting Packages and Mail
Residential students living on the Marietta Campus with properly addressed packages and first class mail will pick up their mail at the Mail Center, located on the ground floor of the Joe Mack Wilson Student Center, inside the left side corner of University Stores. A valid picture ID will be required to pick up the item.
- Students have 15 days to pick up letter mail and packages.
- To ensure receipt, Campus Postal Services will send two email notifications during the 15 days. After 15 days, the item will be returned to the sender.
Receiving Mail that is Shipped to Campus Postal Services
Campus Postal Services accepts packages from all major carriers and incoming mail from the United States Postal Service.
Recipients will either receive an email from "Packcity" firstname.lastname@example.org or directly from Campus Postal Services:
- Packcity Locker Notification: You will receive an email with pick up codes which contain an identification and authentication code. The email will be sent from Packcity.es. If using the Outlook App, the email may appear in your "Other" folder instead of your inbox.
- Directly from Campus Postal Services: You will receive an email directly from Campus Postal Services. Your package will be at campus Postal Services for pick-up.
Emergency Package Pickup AuthorizationIf for any reason you are unable to pick up a package or mail, another individual may be designated to pick up the item(s) on your behalf from Campus Postal Services. The recipient must forward the received email to email@example.com with the the name of the authorized individual picking up the item. The individual picking up the item must bring a photo ID.
All refrigerated items will be kept for five business days. If the student fails to pick up the refrigerated item or hasn't been heard from by the fifth business day, it will be returned to the sender. We will not give second notifications or contact you again.
Unidentified Recipient Items
Items received with an unknown recipient will not be logged in; these items will be held for seven to ten (7 – 10) working days before being returned to the sender. It is the responsibility of the recipient to check with Campus Postal Services if expecting a package or mail and have not received an email notification. Recipients should be prepared to provide as much information as possible about the item, including the tracking number and sender name.
Non-Residential Students Mail
Commuter students will not receive an email notification for packages or mail. However, if a letter or package is delivered for a student who does not live in on-campus housing, the package or mail will be held for 5 days. After the 5 day period, the letter/package will be returned to the sender.
Students that have moved or graduated can get their first-class mail forwarded up to a period of three months. Parcels received will be returned back to the sender. In order to get your mail forwarded to a new address, please fill out the mail forwarding request form.
FedEx, UPS and DHL
Mail from these carriers cannot be forwarded.
- Students need to contact these carriers to have their packages shipped from Talon Express to an alternative address.
- Labels are available for purchase at Talon Express to have your package shipped to an alternative address.
- Students can email shipping labels to Talon Express, and Talon Express will ship the package to the address on the label.
After 15 days, packages will be returned to the sender unless other arrangements have been made.
For all items received (i.e. food, flowers, etc.), the student will receive an email notification for pick up within 24 hours. After this time period, if the item has not been picked up or the department has not been notified, the item will be returned to the sender.
Note: Illegal contraband is not permitted through KSU Postal Services.