Non-Urgent Issues

  1. First, check with your department's Business Manager/Business Operations Professional or designated administrator/staff to determine if they can assist you; and/or
  2. Email service.kennesaw.edu/ofs so issues are logged.
  3. The KSU Travel Team will follow-up directly with the end user to resolve the issue.

Urgent Issues (Time Critical)

  1. Call the KSU Travel Hotline 470.578.4394, Monday-Friday, 8:00 am- 5:00 pm.
    After hours calls/voice messages returned next business day; or
  2. Submit a request to service.kennesaw.edu/ofs so issues are logged. The KSU Travel Team will follow-up directly with the user to resolve.
  3. For escalated issues, the department Business Manager/ Business Operations Professional or designated administrator/staff can contact the KSU Travel Team directly.
  4. Travel Inc. may be contacted by phone at 877.548.2996 (24x7x365) to cancel or change reservations prior to departure or during travel. 

Campus Directory (Note: requires KSU login to view contact information).