Due to an unusually high volume of users, access approval may take between 24 to 48 hours. We appreciate your patience and are working to get everyone processed as quickly as possible.

KSU Reservations Portal

The Departments of Event and Venue Management, Student Activities, and the Office of the Registrar are excited to announce the launch of the new KSU Reservations Portal, the new academic scheduling and event management system, which will replace the current EMS system.  The new scheduling tool will simplify booking rooms and organizing events with its intuitive search tools. It enables you to easily check space availability, submit event requests, and express schedule simple meetings with a responsive layout that adapts to mobile, tablet, and desktop screens.

Check out the basic guide with step-by-step instructions on how to navigate the new portal below. 

Basic Users Guide PDF (1.1mb) Watch the Town Hall Recording

Instructional Steps to Request Access to the New KSU Reservations Portal

  • Watch the training video on the new KSU Reservations Portal.

    display of the training video on the KSU reservation portal

  • Download a copy of the certificate from your OwlTrain Completed Certificates.  

    NOTE: If you do not see your certificate, make sure you have completed the entire video.

    red outline indicating the location of the download button for the training certificate

  • Email service@kennesaw.edu with your training certificate attached. Use "Reservations Access" as the subject
    OR
    Submit a ticket to Request Access to the Portal by going to kennesaw.service-now.com and selecting Technology.

    red outline indicating the correct card to click for making a technology request

  • Select Need Something?

    red outline indicating the correct card to click in the technology request page

  • Select Application Access Request.

    red outline indicating the location of the button to click for requesting access

  • Select KSU Reservations Portal (25Live) from the Application drop down. 

    red outline indicating the field to select your application

  • In the Please provide details below, enter See attached Certificate for the details and use the Add attachments button to upload a copy of your training Certificate.

    red outlines indicating the appropriate fields to edit and buttons to click to add attachments

  • When finish, select Submit.
    red outline indicating the location of the submit button

  • Your request will be sent to UITS support to grant your access. You will receive an email once this has been completed.  

    Due to an unusually high volume of users, access approval may take between 24 to 48 hours.

    Access the New KSU Reservations Portal

Questions & Concerns

For additional questions regarding events, please contact EVM at events@kennesaw.edu.