ePro and Payment Request Support Resources

Navigate KSU’s ePro and Payment Request systems with confidence using this comprehensive FAQ and training resource hub. Whether you're submitting a requisition, troubleshooting common errors, or learning to manage payment workflows, this section offers step-by-step guides, training links, and helpful tools to streamline your purchasing experience.

ePro Frequently Asked Questions

Purchasing Card (P-Card)

New Cardholder Workshop

To register, please submit a ServiceNow request at kennesaw.service-now.com/ofs.

PeopleSoft / eProcurement and Payment Request

ePro New User Training

To attend training on how to use ePro, please click on the following link which will allow you to sign up for ePro New User Training and choose the date that works best for you. Note that you will need to sign in to OwlTrain in order to access the sign-up page.

Online training will be coming soon for ePro.

Payment Request Training

The current accounts payable training sessions and registration information is available through the KSU OwlTrain system, or by clicking the following links:

How to Complete the PeopleSoft Financials Access Form via DocuSign

PeopleSoft Financial Payment Request Manual

How to Monitor/Add Additional Workflow for a Requestor Video

How to Add a Payment Request Tile to the Employee Self Service Page (Coming Soon)