Submit a Maintenance Request: Housing Portal

Maintenance Requests

For all maintenance issues not considered to be a maintenance emergency, please log into the Housing Portal. Click on the "Maintenance" tab at the top and follow the instructions to enter a work order.

Maintenance How-To Guide

Mold and Mildew

Mold Mildew

Mold and mildew can be prevented by following a few simple tips for keeping your unit, suite and communities clean and safe.

If you see the following issues in your room, please immediately submit a work order via the Housing Portal.

  • If you feel a draft near the exterior door or window frames where outside air is coming inside
  • If you see light peeking through your exterior doorframe on the side when it's closed
  • If you see damp or wet spots or discoloration on your walls, ceilings or floors
  • If you believe you have mold in your residence hall room that cannot be treated by household cleaners

Maintenance Emergencies

Maintenance emergencies include flooding, fire, AC outage in extreme temperatures and safety hazards.

Who to Call

If you have a maintenance emergency, please contact the Talon One Service Center for assistance:

470-578-8663 (T-ONE) | Monday – Friday, 8:00 AM – 7:00 PM

Dumpster Locations

Please dispose all garbage in your community's dumpsters to help keep our communities clean and pest-free. Do not leave trash outside doors and in the hallways, even temporarily. Find your community's dumpster locations using the maps below.

North Campus Recycling


The North community is proud to offer a recycling program for on-campus housing! This year marks a significant milestone for our North community as we introduce the first-ever recycling program for on-campus housing! Recycling is a simple yet effective way to conserve resources, reduce waste and curb pollution. By recycling plastic bottles & jugs (plastics #1 & #2) and metal cans, we can take a significant step towards a greener campus.

For more information on how you can sign up for a recycle bin please visit the Sustainability website.

Laundry Maintenance

All washers and dryers on campus are owned and operated by CSC Serviceworks, a third-party company. If you are experiencing issues with the washing machine or dryer inside your apartment, please create a work order through the CSC Serviceworks app:

  1. Download the free CSC Serviceworks Service app
  2. Once in the app, scan the bar code on the front of your machine
  3. Request service for your machine

If you have any questions, please stop by your community's Housing Office and speak to the Facility Coordinator.

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Washers and dryers in Howell Hall laundry center