Parent Resource Guide

On Campus Marketing at KSU

Housing and Residence Life partners with On Campus Marketing (OCM) to bring parents a unique way to support their student while living on campus. When parents purchase with OCM, they are not only supporting their student but all residential students, since proceeds from all OCM purchases go toward enhancing the on-campus student experience. There are two ways parents can support their student with OCM:

Purchase Linens Before Move-In

Parents can order their student's bed and bath set directly from the OCM website. They have a broad selection of bedding options, including sizes that fit KSU's bed and colors to match your student's preferences. Plus, they ship them right to your door before Move-In. Visit to learn more.

Send Care Packages Throughout the Year

OCM provides several care packages options which allow parents to surprise and support their student while they live on campus. When your student has a big test coming up, or a fun holiday is around the corner like Halloween or Valentine's Day, send your student a care package through OCM. You can even include a personalized note of support and encouragement. Care packages are mailed directly through Campus Postal Services, and your student will be notified via their student email when their package has arrived. This is a GREAT way to support your student all year long.

If you have any questions or concerns about your student’s care packages, please contact OCM directly by calling them at 866-847-7365, emailing them at, or chatting with a customer service representative Monday through Friday between 9:00 AM and 5:30 PM (EST) on their homepage,

Important Contact Information

Before 5:00 PM

Housing and Residence Life Offices


Kennesaw North Hub | University Village 6000
Kennesaw South Hub | Austin Residence Complex Town Hall
Marietta | Building R10 (near Howell Hall)

Talon One Service Center

Kennesaw Campus | James V. Carmichael Student Center – First Floor
Monday – Friday | 8:00 AM – 5:00 PM

Kennesaw Campus | University Village Suites – Lobby
Monday – Friday | 10:00 AM – 7:00 PM

Marietta Campus | Joe Mack Wilson Student Center – Second Floor
Monday – Friday | 8:00 AM – 5:00 PM

Phone: 470-578-8663 (T-ONE)


After 5:00 PM

Each community has Resident Assistants who aim to foster a safe, fun and vibrant community for their residents. These students go through an intensive training process to enable them with the knowledge and skills to help residential students problem solve a variety of issues they may encounter during the time they live on campus.

After 5:00 PM, students should contact their community's RA on-call:

Kennesaw Campus

  • Austin Residence Complex: 404-969-8856
  • KSU Place and University Village Suites: 404-323-6963
  • The Summit: 470-898-9741
  • University Village: 404-969-7819

Marietta Campus

  • Howell Hall, University Commons and University Courtyard: 404-217-2446
  • Hornet Village and University Columns: 404-217-2395

Parent and Family Programs

Parent and Family Programs is dedicated to supporting you as you support your KSU Owl. Their office is a part of the Division of Student Affairs and reports to the Dean of Students.

Parent and Family Programs offers regular information through their KSU Parent and Family Experience Online Portal. Everyone is welcome to sign up for access to the portal. We encourage parents and family members of on-campus residents to join the "Housing and Residence Life Community" within the Parent Portal to receive regular information that applies to students living on campus. To sign up, visit